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Privacy Policy

Our Privacy and Cookie Policy

This website is brought to you by the creators of StockScriber. We take the security and privacy of our website users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.
For the purposes of the Data Protection Act 2018 (‘DPA’) and the UK General Data Protection Regulation (‘GDPR’), StockScriber.com (us) is the ‘data controller’, which means that we are responsible for, and control the processing of, your personal data.

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, email address, country of residence, date of birth, payment details) whenever you complete an online form by which you consent to us holding that personal data for the purpose specified on that form.
For example, we will obtain your personal data when you create an account, join as a reseller, join as an affiliate or subscribe to exclusive content provided on this website.
We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit this website, which pages you go to, traffic data, location data, and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on ‘Use of cookies’ below.
[Occasionally we may receive personal data about you relating to [specify categories of data that may be received from third parties] from other sources (such as [e.g. credit reference agencies]) which we will add to the information which we already hold about you. We will do this in order to help us [specify purpose(s) for which personal data will be used, e.g. to provide goods, to improve and personalize our service to you).] If we receive such personal data we will notify you as soon as reasonably practicable (and in any event within one month) that we have received that personal data. We will notify you if we intend to disclose that personal data to anyone else.]

Information You Provide Through Your Account

This is information that you provide to us through text fields, such as your name, payment information, and benefits. The information we collect differs depending on if you make an account, become a patron, or become a creator.

You may also sign up using a Facebook or Google account. We will ask permission to access basic information from your Facebook or Google account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time by going to Facebook or Google to remove Patreon’s access to that account and your ability to log in.

You also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with any comments or messages you submit on Patreon.

StockScribers

A StockScriber is someone who joins StockScriber’s membership platform to subscribe to a creator’s membership content or any newsletter subscription from this website. As a StockScriber you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors and checkouts on their websites [(e.g. Paypal)]. At this time, StockScriber does not receive your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type, and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.

We collect and process information about the creators you subscribe to, the level at which you support them. This includes what benefits or services you receive, how often you support them with payment, and your contact information (including your name and email address).

Here is the information we ask you to provide upon signup:

  • First and Last Name
  • Email Address
  • Date of Birth
  • Username
  • Password
  • City/State and Country of Residence
  • Bank Account Information for Payouts

Creators

A creator is someone who creates and provides content for their StockScribers through our StockScriber membership platform. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts you have to create an account with one of our payment partners (e.g. PayPal). We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:

  • Legal First and Last Name
  • Email Address
  • Phone Number
  • Home Address
  • Date of Birth
  • Social Security Number or Employer Identification Number
  • City/State and Country of Residence
  • Country of Citizenship
  • Taxpayer Identification Number
  • Criminal history information (must have no previous convictions related to fraud, theft, laundering etc.)
  • Your Nonprofit Registration Number, if they are a nonprofit business
  • Company type (limited company, sole trader, C corporation etc.)
  • Company name
  • Company number (if a limited company)
  • Bank Account Information for Payouts

User Surveys

Sometimes, we may ask for your participation in user surveys. We may ask for your demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, interests, occupation, earnings, and accessibility to better understand and serve our user base which you may elect to share or not. We collect such information to ensure we provide fair and equal access to our services and to showcase creators to StockScribers for greater discoverability. To the extent that you participate, we will store your survey responses.

Blogs

We may also collect and store your email address, your comments, and your profile information from our blog sites to better understand your interests and improve our services to you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  • [ to help us identify you and any accounts or relationships you hold with us
  • administration
  • research, statistical analysis, and behavioral analysis
  • customer profiling and analyzing your purchasing preferences
  • marketing—see ‘Marketing and opting out’ below
  • fraud prevention and detection
  • billing and order fulfillment
  • credit scoring and credit checking—see ‘Credit checking’ below
  • customizing this website and its content to your particular preferences
  • to notify you of any changes to this website or to our services that may affect you
  • security vetting
  • improving our services
  • to help support you with customer service
  • analyze comments and form entries through an automated spam detection service.
 

Lawful Basis for the Processing of Your Personal Data

We will use the personal data that we hold for the purposes of:
performing any contractual or other obligations that we may have to you,
complying with our legal obligations, and
protecting our legitimate interests or those of others but only if it is necessary to do so and those interests are not overridden by your own interests or rights. You have the right to challenge those interests and to request that we stop processing your personal data on this basis. For further information see ‘Your rights’ below.
We can process your personal data for those purposes without your knowledge or consent, but we will not use your personal data held on that basis for any other purpose without telling you that we will do so and our legal basis for processing it.
We may also process your personal data for any purpose to which you have expressly consented. You can withdraw that consent at any time. For further information see ‘Your rights’ below.
You should be aware that if you do not provide consent or withdraw consent to our processing of certain personal data it may not be possible for us to continue to provide our services to you.

Special Categories of Personal Data
Special categories of personal data are types of personal data consisting of information as to:
• your racial or ethnic origin;
• your political opinions;
• your religious or philosophical beliefs;
• your financial history;
• your sexual orientation;
• your health;
• your trade union membership; and
• any criminal convictions and offenses.
We will only hold and process special categories of your personal data in certain situations in accordance with the law. For example, we can do so if we have your explicit consent. If we asked for your consent to process a special category of personal data then we would explain the reasons for our request. You do not need to consent and can withdraw consent later if you choose by contacting our [Data Protection Officer/Data Protection Manager] via Contact@StockScriber.com.

We do not need your consent to process special categories of your personal data when we are processing it for the following purposes, which we may do:
• [where it is necessary for carrying out legal rights and obligations;
• where it is necessary for onboarding you as a reseller on our website;
• where it is necessary to protect your vital interests or those of another person where you or they are physically or legally incapable of giving consent;
• where you have made the data public;
• where processing is necessary for the establishment, exercise or defense of legal claims;
• where processing is necessary for the purposes of occupational medicine or for the assessment of your working capacity.
• [public sector employers may wish to add additional relevant categories contained in clause 9 of 2018 act]
[if the data controller intends to process information about criminal convictions this should be explained, along with the reasons for it.]
We may process your race, ethnic origin, religion, sexual orientation, disabilities, medical condition, or gender to monitor and prevent possible discrimination.

Where Your Personal Data Will be Processed

[Marketing

We will contact you [by email, phone, or SMS] about our [services, promotions, and relevant news] only if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt-out at any time. For further information see ‘Your rights’ below.]

[Subscription services

If you choose to subscribe to any services provided on the website, we or our partners will sometimes contact you by [email, phone, or SMS] with the services which you subscribe to [(e.g. information regarding the stock portfolio trades made by our business partners or website resellers)]

Disclosure of your personal data with others
We may disclose your personal data to:

  • other companies within our group
  • our agents and service providers [(e.g. providers of web hosting, AWS, email management providers, payment gateways, and payment service providers)]
  • credit reference agents—see ‘Credit checking’ below
  • law enforcement agencies in connection with any investigation to help
  • prevent unlawful activity
  • our business partners or website resellers in accordance with the
  • ‘Marketing’ section above
  • Financial institutions
 

Keeping your data secure

We will use technical and organizational measures to safeguard your personal data, for example:

  • access to your account is controlled by password and username which
  • are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology]

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

[Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention, or compliance.

[Credit checking

To enable us [and other companies in our group] to make credit decisions about you [and members of your household] and for fraud prevention and money laundering purposes, we may search the files of credit reference [and fraud prevention] agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing, and money laundering purposes. [If you provide false or inaccurate information and we suspect fraud, we will record this.]]

[Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his or her behalf and has agreed that you can:

  • give consent on his or her behalf to the processing of his or her personal data;
  • receive on his or her behalf any data protection notices;
  • [give consent to the transfer of his or her personal data abroad];
  • give consent to the processing of his or her[insert category or
  • categories of sensitive personal data, eg health information).]]
  •  

Retention of Your Personal Data

Our data policy officer conducts data audit analyses every 6-12 months to keep our data retention policies and processes up-to-date, to ensure we are always improving the security of your data and our in-house processes.

We will not retain your personal data for longer than is reasonably necessary for the purpose for which it was obtained, and unless we have agreed otherwise with you we will at the end of the retention period securely destroy or delete it from our records.

We retain your account information in accordance with our GDPR data policy. We keep different forms of data for different periods because of different reasons (incl. legal, communication reasoning). Some of your records may be deleted if your account is inactive for over 3 years (e.g. if you don’t open any emails for 3 years). We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

Your Rights in Respect of Personal Data

You have the right to information about what personal data we process, how and on what basis as set out in this policy.

You have the right to access your own personal data by way of a subject access request. We will respond as soon as reasonably practicable and in any event within one month unless the request is complex or numerous in which case the period in which we must respond can be extended by up to a further two months. There is no fee for making a subject access request, but if your request is manifestly unfounded or excessive we may charge a reasonable administrative fee or refuse to respond to your request.
You can correct any inaccuracies in your personal data. To do so you should contact us via contact@stockscriber.com.You have the right to request that we erase your personal data if we are not legally entitled to process it without your consent or if it is no longer necessary to process it for the purpose for which it was collected. To do so you should contact us via contact@stockscriber.com.

While you are requesting that your personal data is corrected or erased or are contesting the lawfulness of our processing, you can apply for its use to be restricted while that application is made. To do so you should contact us via contact@stockscriber.com.

You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh our own and you wish us to stop such data processing.
You have the right to object if we process your personal data for the purposes of direct marketing.

You have the right to transfer your personal data to another data controller. We will not charge for this and will in most cases aim to do this within one month.
You have the right to be notified of a data security breach concerning your personal data.

In most situations, we will not rely on your consent as a lawful ground to process your data. If we do however request your consent to the processing of your personal data for a specific purpose, you have the right not to consent or to withdraw your consent later. To withdraw your consent, you should contact us via contact@stockscriber.com.

You have the right to complain to the Information Commissioner. You can do this by contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). That website has further information on your rights and our obligations.

Use of cookies

A cookie is a small text file that is placed onto your computer (or another electronic device) when you access our website. We use cookies [and other online tracking devices such as] on this website to:

  • to keep track of the pages of the Creators you enter and/or the checkout processes you go through on the website
  • to recognize you whenever you visit this website (this speeds up your access to the site as you do not have to log in each time)
  • to obtain information about your preferences, online movements, and use of the internet
  • to carry out research and statistical analysis to help improve our content, platform, services and to help us better understand our visitor, partner, and customer requirements and interests
  • to target our marketing and advertising campaigns [and those of our partners] more effectively [by providing interest-based
  • advertisements that are personalized to your interests]
  • to make your online experience more efficient and enjoyable.]

[The information that we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer [or another electronic device] such as your IP address, your browser, and/or other internet log information, this will not usually identify you personally.][In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form) [or where you purchase goods or services from us].]

We will need your consent in order to use cookies on this website unless the cookie is necessary for us to provide you with a service you have requested such as [e.g. to enable the use of our check-out process].

[Consent— (browser settings):

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies [and other similar technologies] as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to [reject cookies] [disable cookies completely].

[Third-party cookies

We work with third-party suppliers who may also set cookies on our website, for example e.g. Google Analytics]. These third-party suppliers are responsible for the cookies they set on our site. If you want further information about these third-party cookies please go to the website for the relevant third party. You will find additional information in the table below.]

[List of cookies

The list below is designed to provide more information about the cookies we use:

  • Google Tag Manager
  • googlesitekit::total-notifications
  • e_globals
  • tablesorter-savesort
  • elementor
  • googlesitekit_1.27.0_modules::analytics::report::03aa6ff3aee9071a19ba3845f7f371e3
  • googlesitekit_1.27.0_modules::analytics::report::4d87b4fab9d16575438ee0180d87d387
  • googlesitekit_1.27.0_modules::analytics::report::c5be6409dfba1d207c3693fb911ebe4c
  • googlesitekit_1.27.0_modules::search-console::searchanalytics::e1c488eac5c42246262cc453f687f1e9
  • CookieConsent
  • wordpress_*
  • wordpress_logged_in_*
  • Google Fonts API
  • rc::c
  • rc::b
  • rc::a
  • cookie-1615403911
  • cookie-1615403917
  • complianz_policy_id
  • Google Analytics
  • Google Fonts
 
Below is an example of why we use one of our third party cookies, Google Analytics:
 
Google Analytics

This is a web analytics service provided by Google, Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behavior of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.]

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to contact@stockscriber.com or call us on +44 07570 955111.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.